Terms & Conditions

1. Appointment Scheduling
1.1 Clients are encouraged to schedule appointments in advance to ensure availability.
1.2 Walk-in clients will be accommodated based on availability.
 
2. Cancellations and Rescheduling
2.1 Clients must provide at least 24 hours' notice for cancellations or rescheduling.
2.2 Failure to provide adequate notice may result in a cancellation fee.

3. Services
3.1 All services will be performed by trained professionals using high-quality products.
3.2 Prices for services are subject to change without prior notice.

4. Payments
4.1 Payment is due at the time of service.
4.2 We accept cash, credit/debit cards, and other forms of electronic payment.

5. Satisfaction Guarantee
5.1 We strive for customer satisfaction, and any concerns should be addressed immediately.
5.2 Refunds or complimentary services may be offered at the discretion of salon management.

6. Hygiene and Safety
6.1 The salon maintains high standards of cleanliness and hygiene.
6.2 All tools and equipment are sanitized between clients for safety.

7. Confidentiality
7.1 Client information and discussions are kept confidential.
7.2 Any personal information shared with the salon is protected under privacy laws.

8. Children Policy
8.1 Children must be accompanied by an adult during their salon visit.
8.2 Disruptive behavior may result in being asked to reschedule the appointment.

9. Feedback and Complaints
9.1 We welcome feedback to improve our services.
9.2 Any complaints should be brought to the attention of salon management for resolution.

10. Changes to Terms & Conditions
10.1 The salon reserves the right to update or modify these terms and conditions as needed.
10.2 Clients will be notified of any changes through our website or in-salon notices.By booking an appointment with our salon, you agree to abide by these terms and conditions outlined above.If you have any questions or require further clarification, please do not hesitate to contact us directly.Thank you for choosing our salon for your hair care needs!